Frequently Asked Questions
- How do I find out about availability?
- How do I book?
- How do I pay?
- Can we pay online?
- Do you want a deposit when we book?
- Do you rent out Saturday to Saturday?
- What time can we arrive at the property?
- What does the price include?
- Why do you charge separately for electricity?
- What's the booking procedure?
- What time do we have to leave?
- Is there a pool?
- What about a deposit in case of any damage?
- What if we break something?
- Do we have to pay for cleaning?
- Can you offer us a discount on ferry crossings?
- What's the best ferry crossing?
- What about flights to France?
- Can we hire a car?
- Do you live nearby?
- Do you have any neighbours?
- Is the property suitable for the disabled?
- Is there garden furniture supplied?
- Is there a play area for the children?
- Do we need Travel Insurance?
- Will we need to bring adaptors for the electrical sockets?
Click on "Contact Us" at the top of this page, scroll down the page until you find a button labelled "Click here to email us", click in that box. Send us an email with the dates you require and we will respond as soon as we can.Back to top of the page Back to top of the page Back to top of the page
Yes, you can via a bank transfer, or if you have a PayPal account you can pay through PayPal. They will also accept payment by bank or credit card, but in that case 3.5% is added by PayPal to cover their costs.Back to top of the page Back to top of the page Back to top of the page Back to top of the page
The rental of the property, all bed linen: crisp cotton sheets, fluffy hand and bath towels, kitchen and tea towels. Gas for cooking and domestic water. Electricity is charged at the rate of 20 cents per unit.Back to top of the page Back to top of the page
When we receive a deposit cheque we email the sender to advise of its safe arrival and include a confirmation, along with driving directions etc. The balance is due 6 weeks prior to arrival. Again, when we receive a balance cheque, we email the sender to advise of it's safe arrival. This is all explained in an email to our potential guests once we have established availability.Back to top of the page Back to top of the page Back to top of the page Back to top of the page
If you have an accident we would rather you told us sooner than later - trust me, we will find it! Trying to get into town on a Saturday morning to find a replacement loo seat then get it back here and fitted during a three hour changeover is somewhat of a challenge! We are very reasonable about such things, we don't mind the odd broken wine glass - almost everyone breaks one - we wouldn't charge you for that. We have put a great deal of blood, sweat and tears into these holiday homes and expect our guests to treat them with the respect they deserve. So, if the children jump on the beds so much that they break the slats, sticking it together with sellotape, hoping that we won't notice, is just not cricket! It's YOUR conscienceBack to top of the page Back to top of the page Back to top of the page
We are nearer to St Malo, about 2 and three-quarter hour's drive, but it's a long crossing best done overnight. However, the cost of a cabin can bump up the price quite a bit. We find that Portsmouth to Caen is a good middle of the road crossing. Short enough to be cheaper but not too long a drive afterwards - about 3 and a half hours. There are no toll roads on this route. On the other hand, my husband is not a good sailor and prefers the tunnel. (We can do from here to our family in Bournemouth - door to door in under 10 hours using the tunnel) Don't forget that the ferries only run a few times a day, the trains go through the tunnel every 20 minutes and you can usually get on the first one available if you arrive early - saves all that hanging about. The drive from Calais is about 6 hours, but it's all on good roads. There are tolls on this route between Calais and Caen.Back to top of the page
There are regular British Airways flights from Gatwick to Nantes, prices vary and are cheaper the earlier booked. You can fly from Eastleigh (Southampton) to Rennes with www.flybe.com for about €100 Euros return. In both cases it's about an hour's flight.Back to top of the page Back to top of the page Back to top of the page Back to top of the page Back to top of the page Back to top of the page Back to top of the page Back to top of the page Back to top of the page Back to top of the page
Yes, one. Some one complained that all the electrical sockets in the Stable were British and he had brought "all my appliances with French plugs". So we made him up a multipoint which plugged into a UK socket and had several French sockets for him to use.Back to top of the page